Managed Services

how we can help

TAKE CONTROL OF YOUR IT

Managed services – reimagined to reflect how your business operates today.

Traditional Managed Services are recognised in the industry norm as the ‘reactive fix’ solution. The HTG approach is completely different.

HTG Managed Services delivers a pro-active solution, built around and harnessing the power of Microsoft 365 Business premium. Added to that is a unique blend of apps with the focus on delivering modern workplace solutions. Clients benefit from a fully functional solution reaching across the business and maximising the return on investment.

Managed Services

A MANAGED SERVICES SOLUTION READY TO GO.

We complete an initial configuration process and security assessment.

We support your specific requirements and create Service Level Agreements that are right for your business.

Our service integrates seamlessly into your business making a quantifiable difference.

how we can help

SECURITY IS AT THE CORE OF WHAT WE DO

Our team of technically skilled, highly certified and friendly support staff manage our technologies to keep your systems secure, your operations running smoothly and your employees trained.

We don’t wait until the worst happens. Our cyber security team are constantly monitoring your systems, applications and endpoints and pro-actively reconfiguring to prevent attack. Our priority is to minimise the risk and maintain compliance within your IT systems, ensuring you can get on with keeping the operation running. It’s a seamless experience. But that’s not all, we have reimagined the idea of Managed IT Services and include additional clever functionality and applications that save you money and time, making your workforce more efficient, professional and engaged.

SECURITY

• Advanced Zero Trust Security Platform

• Identity Management

• Email Protection

OPERATIONS

• Pro-active System and Management

• Cloud Printing

• Email Signature Management

TRAINING

• Cyber Security Training

• Digital Enablement

83%

of ATTACKS in the UK involved PHISHING

Allow users to recognise and learn how to deal with phishing attacks using our training and enablement features

82%

of SMB consider HYBRID WORKING for NEW STARTERS

Fast and secure systems with easy to use support functions for all employees anytime, anywhere

53%

of UK organisations experienced RANSOMWARE ATTACKS in 2022

Our experts pro-actively manage risk and put the systems in place to protect against vulnerabilities

82%

of UK organisations had to PAY THEIR HACKERS after a cyber attack

The HTG managed service proactively updates your systems for maximum security

SERVICE FIRST, ALWAYS.

DEDICATED ACCOUNT MANAGER

Pro-active management and support with an engineer who knows and understands your needs

OUT OF HOURS SUPPORT

Support always available to maintain your system integrity

CLIENT PORTAL

Easy to use, client app to log requests and communicate with the team

1ST LINE ENGINEER HELP DESK

Immediate access to our UK office-based, HTG engineers during business hours with SLAs to meet your business needs.

ARCHITECT & ENGINEER PRO-ACTIVE SUPPORT

Dedicated hours from leading experts to ensure continuous improvements

DASHBOARD REPORTING

Full transparency of key cyber statistics, support activity and planned upgrades

At HTG, we have coupled working alongside the world’s leading technology providers with our technical expertise and visionary thinking to reimagine a Managed Services solution for the way you work today. Let us tell you more.

Kevin Howell, CEO
HTG